I. INFORMATION

The average cost of IT system operation personnel is increasing, especially in recent years. Not to mention, that IT personnel only has skills in certain areas and cannot cover the entire system, including: Understanding of server hardware, familiarity with each type of operating system (OS), configuring the network at the most optimal level, analyzing databases, etc. In addition, to build a 24/7/365 support team to ensure that the system can operate 24/7/365 and can support the company immediately when needed, it is impossible to depend on a specific individual but requires a team organized into many different shifts.

Therefore, Pho Tue SoftWare Solutions JSC provides server or IT equipment management services such as servers, routers, firewalls..., helping businesses that do not have enough operating staff or want to save costs and optimize operating resources on cloud computing infrastructure.

Modern management and monitoring system
Devices and servers are monitored 24/7 by setting up automatic SMS, color and sound warnings to specialized engineers of Pho Tue SoftWare Solutions JSC to intervene immediately if there is a problem. Viettel IDC will also send statistical reports on resource usage to customers, suggesting optimization adjustments when necessary.

Regular system updates
Pho Tue SoftWare Solutions JSC's engineering team will periodically check and update patches, update operating systems and new versions of service software, detect and immediately handle cases of device and server overload, hardware errors, service crashes, system errors, etc.

Check and fix security vulnerabilities
Pho Tue SoftWare Solutions JSC will integrate into the management system an automatic tool to check for security errors that can analyze the security level of the source code used, analyze methods when there are signs of sabotage attacks, from which Viettel IDC will proactively deploy appropriate preventive measures in a timely manner.

Support for device and server related issues
In addition to system administration, Pho Tue SoftWare Solutions JSC will support customers with a number of related issues such as determining server configuration to meet the requirements of the Website source code, determining the cause of Website access errors on the server, analyzing performance and consulting, proposing device and server configurations suitable for customer needs.

II. ADVANTAGE

1. Diversified services
   Pho Tue SoftWare Solutions JSC provides a variety of services: Server administration, Security administration, IT infrastructure upgrade, consulting,…
2. Safe, secure
   Pho Tue SoftWare Solutions JSC's management system and processes apply ISO 27001 standards to ensure security and safety.
3. Cost savings
   Save costs on investment in management tools, system operating personnel and training costs
4. Team of experts
   Professional, experienced, highly specialized operations team, ready to support 24/7